| A monsoon rain storm backlit by the sun |
| A wildfire smoke plume over my house |
| My desert willow in bloom |
| Don't forget to listen . . . |
This blog is designed to engage the spirit, provoke some thought and introspection, and to focus on positive energy inspite of life's most difficult challenges.
| A monsoon rain storm backlit by the sun |
| A wildfire smoke plume over my house |
| My desert willow in bloom |
| Don't forget to listen . . . |
Having worked in the medical field I have seen quite a contrast in care over the years. My experience growing up and then the early years working in heathcare gave me a foundation that was formulated on a gold standard. I didn't know that at the time, but the last twenty years searching for competent medical care for my illness has been a stark contrast in the gold standard that was so familiar to me. My experience in healthcare process improvement and the investigations that I did in uncovering the root cause of an error or "near miss" has also created frustration for me as I search for competent healthcare providers. Too often I have seen healthcare providers that are so arrogant they are literally drowning in their own image. Their approach to providing care is to apply another bandaid that only serves to hide the true nature of an illness and prevent its identification. Yesterday I saw the doctor that I chose for my primary care doctor here in Prescott and it was an exercise in frustration and futility. Medical assistants at the clinic are documenting in patients' legal medical record without a clue of the seriousness their documentation has for the welfare of the patients that seek care. The doctor was quite offended when I suggested that he should be pulling all the information about me together to determine an accurate diagnosis. The doctor was also quite offended when I expected that after three weeks the referral to Barrow Neurological Institute should be completed and that I should be contacted about the status of that referral since it has been 3 weeks since my last office visit. It seems that the most common complaint patients have today is the lack of follow through by doctors. The neurologist that evaluated me promised to document my symptoms carefully to make sure I would be able to see the specialists at Barrow. That has not happened. When there is no follow through, there is no care. And so I find myself at a seemingly dead end. But as Sid would say, this is no hill for a climber. I'm sure you can relate to what I am saying and that you too have had many hills to climb and the steeper those hills become the harder you climb. It is alarming to me when I witness the cavalier approach that many doctors have when establishing a diagnosis. And patients are all too happy to accept that diagnosis, because if you have a disease that is hard to diagnose you will accept any diagnosis just to have one that will validate the years of illness, misery, despair and grief that you have suffered. That's true . . . this will afford some measure of satisfaction just to have a diagnosis. Any diagnosis will do! But that is a false sense of security, because the wrong diagnosis may seem a frivolous detail, but it may mean your short term demise in the end. It is important to be aware of the nuances in your declining health, because that may mean the difference between competent care and sheer incompetence.
So as I put this warning out to you all, I find myself once more looking forward to meeting my newest healthcare provider tomorrow as I close in on the true nature of this illness that plagues me every day. I am once again hopeful that this will be the ultimate key to open the door that is labeled "Please come in! Competent and compassionate medical care inside." I am hopeful once again that I will learn the true nature of this illness and yet I am fearful that I may learn it is a genetic disease that may possibly plague my entire family on one level or another. I believe this is a strong possibility.
| Claw marks on the Aspen tree |
![]() |
| A mountain lion similar to the one I saw in the back of my house |
| A floribunda rose in my garden |
| A Desert Willow in my back courtyard |
| A Penstemmon in my back courtyard in front of a quartz boulder |
| A blooming cactus in my kitchen |
If your doctor isn't addressing your healthcare concerns it is a sign you are not speaking the same language. You may need to backtrack, and review and discuss your treatment goals to clarify any miscommunication. Many times patients fail to communicate in a direct way with their doctor or don't share their thoughts, which results in incomplete communication. Be sure to share all your concerns with your doctor, including how you feel about the care you are receiving. In an effort to improve healthcare team communications, the SBAR model of communications was adopted by healthcare teams across the U.S. The acronym SBAR represents Situation - Background - Assessment - Recommendation. Using the SBAR communication model has made healthcare team communication more effective and efficient, which has reduce miscommunication among team members and reduced the number of possible errors. But the disconnect in this model has been the lack of patient involvement. As the pilot of the team, optimal communication among the patient and the healthcare team would include educating patients on the best way to communicate with their healthcare providers.
![]() |
| My beautiful Hootie |
![]() |
| My precious Wills |
![]() |
| Cute Gabbie |
![]() |
| Edmund Vance Cooke |

The Willis-Ekbom Disease Foundation is an excellent resource for anyone experiencing the symptoms associated with this disease. Formerly known as the Restless Leg Syndrome Foundation, the Foundation has officially changed their name to reflect the seriousness and more global symptoms people frequently experience with this disease. The WED Foundation distributes their quarterly publication to their members, which always contains valuable, cutting edge information. The WED Fountation also conducts Webinars that are open to their members.
In the WED Foundation Winter 2013 edition of "Nightwalkers -- In search of a good night's sleep" there is an article titled "Can MSG Affect WED/RLS?" authored by Norma G. Cuellar DSN, RN, FAAN, Professor, Capstone College of Nursing, University of Alabama. In this article Professor Cuellar discusses the hazards of MSG, which most often can be found in Chinese food and in processed foods. According to Professor Cuellar MSG contains the salt of glutamic acid, which is naturally found in many foods such as vegetables and seaweed. It is possible to develop glutamic acid toxicity if too much MSG is consumed; the body also has the ability to produce glutamic acid. In addition, MSG has been known to cause allergic reactions that include skin reactions, headaches, dizziness or more serious reactions such as irregular heart rhythms, seizures and depression. Professor Cuellar goes on to say that "MSG has been associated with cognitive disorders, endocrine dysfunction, migraine headaches, attention deficit hyperactivity disorder, Alzheimer's disease, autism, obesity, addiction, and sleep disordered breathing." Food manufacturers are required to list MSG in the ingredients list on packaging labels so be sure to read the labels. MSG continues to be added to processed foods and Chinese food despite the evidence that this food additive can be detrimental to your health.
MSG intake has additional health implications for those of us that are 'Nightwalkers'. Glutamic acid is a neurotransmitter that may impact dopamine metabolism; dopamine is linked to WED/RLS symptoms. A number of studies have demonstrated losses of dopamine in the brain following the intake of MSG. There are currently no studies that have included WED patients so there is no research supported evidence that MSG affects WED symptoms, but some patients have reported improvement in their symptoms after eliminating MSG from their diet.| Arizona sunset in my front yard |
| A javelina at my bird feeder! |
| A javelina mug shot . . . Harvey the Javelina! |
| A javelina mug shot from the other side . . . bristled up and ready for a fight! |
Another critical component of developing a solid foundation for your care is an office staff that works well together, is responsive to what you need, such as a prescription refill, and doesn't serve as a barrier between you and your doctor. I had a wonderful rheumatologist that was a partner in my care and we worked so well together. But I always had great difficulty getting my prescriptions renewed due to the office staff not following through. I attempted to work with this and I even talked with the doctor about the difficulty I was having. One day I realized that I was running low on Ropinirol for RLS so my pharmacy faxed the office to get the refill okayed. Two days later I attempted to pick up the prescription, but there had been no reply from the doctor's office. So the pharmacy sent another request by fax, but when I returned to the pharmacy there was still no reply. The pharmacy gave me extra Ropinirol to hold me over until they heard back from the doctor's office. I called the doctor's office and the staff member told me I needed to be seen by the doctor before the medication could be refilled. I attempted to explain why I needed the medication, but the staff member refused to give the doctor the message. I made an appointment for the following week, which was the earliest appointment I could get. I considered driving the 30 miles to the office to talk with the doctor since the staff were acting as a barrier, but the doctor wasn't in on Friday. The pharmacy refused to give me any more medication until I saw the doctor. I had to go without taking Ropinirol for 4 days. By the fourth day I was unable to remain still for longer than 1 minute at a time and therefore I was up and moving for 27 hours straight before I could get to the doctor's office just to get a prescription filled. The doctor was dismayed to find out that her staff had been a barrier in my care. I made a decision to change doctors even though this doctor was a wonderful co-pilot. If the office staff are a barrier it doesn't matter how good the doctor is.
An important concept for all of us to embrace is that we are healthcare consumers. We hire doctors to give us an opinion -- essentially, they are our employees. If the doctor's performance is poor we can fire them just as quickly as we hired them. The doctor we choose to see is accountable to us and our expectations. Take the time to sit down and write a list of expectations that you have for the doctor you hire to participate in your care. When you see your doctor, present that list of expectations so that your doctor knows exactly what you want from him/her. If your doctor doesn't meet those expectations, communicate that immediately to your doctor. When you are disappointed in your doctor's performance let him or her know that. Our power as healthcare consumers is the feedback we give our doctors and we share with one another. I make sure I take the time to write a review of my doctor's performance on the various Web sites that provide customer feedback tools, such as Health Grades. I check these Web sites out before I go to a new doctor. For example, the reviews that were posted about the neurologist I have been referred to were not favorable so I discussed this with my primary doctor. I told my primary doctor that I was not interested in seeing a doctor that has a bad attitude and I asked my primary doctor what his experience had been with other patients that he had referred to this neurologist. It is important to have these conversations with doctors so they are reminded of our expectations. Some people only write feedback when they are angry or when they are very happy, so take that into account when reading these reviews. It is important for us to communicate a doctor's performance whether it is good, bad or indifferent. Our ability to share our opinions with each other about the doctors we see ultimately improves the care that we receive. I always inform the doctors I see that I read reviews about their performance on the Internet.
In preparation for an appointment with your doctor, make a list of concerns you want to discuss. Doctors are busy and can only address 2 or 3 issues per visit. Before your appointment review your list and select the most important issues you need to discuss. You can always make your doctor aware of additional issues you have and then decide how to get those issue addressed, which may mean making another appointment. If you go to your appointment prepared and organized you can accomplish a lot in a 15 minute appointment. When the doctor walks into the exam room I communicate the number of concerns I have to the doctor and then I start with the most important concern. I am aware of how much time I have and work through all my concerns within the time that is available. It is difficult to address the many issues that patients have when a complex illness is involved. If time runs out and there is another concern that you have, this can always be discussed with the doctor's nurse or nursing assistant and then they can get back to you with an answer.